Internet Connection

If you are having difficulty connecting to the Internet, refer to the table for troubleshooting tips provided in this section.

Troubleshooting Internet connection problems

If...	See...
You cannot connect to the Internet	Connecting to the Internet fails after installation
You can connect to the Internet but are disconnected after a short time	Allowing ISP Heartbeat messages
Your computer is an Internet Connection Sharing (ICS) client and you can't connect to the Internet	Connecting through an ICS client
Your computer uses a proxy server to connect to the Internet and you can't connect to the Internet	Connecting through a proxy server
You see the message "Could not contact automatic program server" in a program alert.	Unable to connect to program advice server